Facilities and services at Hotel Santiago
Amenities & Facilities
Top Highlights
- Front desk [24-hour]
- Free Parking
- Located in heart of Puebla
- Great for activities
Services & Facilities
40 amenities in 12 categories.
Activities
3 items
- Bar crawls
- Movie nights
- Walking tours
Cleaning Services
2 items
- Suit press
- Daily housekeeping
Cleanliness & disinfection
5 items
- Guest accommodation disinfected between stays
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Property cleaned by professional cleaning companies
Common Areas
3 items
- Sun deck
- Terrace
- Outdoor furniture
Front Desk Services
5 items
- Baggage storage
- 24-hour front desk
- Currency exchange
- Invoice provided
- Tour desk
General
3 items
- Free parking
- WiFi in all areas
- Parking
Miscellaneous
3 items
- Smoke-free property
- Elevator
- Non-smoking rooms
Physical distancing
3 items
- Screens or physical barriers between staff and guests in appropriate areas
- Cashless payment available
- Physical distancing rules followed
Safety & security
5 items
- Fire extinguishers
- 24-hour security
- Safe
- CCTV in common areas
- CCTV outside property
Safety features
4 items
- Process in place to check health of guests
- Staff follow all safety protocols as directed by local authorities
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Hand sanitizer in guest accommodation and common areas
Services
3 items
- WiFi
- Internet
- Free WiFi
Transportation
1 item
- Parking garage